Sika Health enables millions of online shoppers to confidently pay using their HSA/FSA funds. Customers simply select the Sika Health payment method at checkout and enter their HSA/FSA card details.
GET STARTEDEncourage more than 70 million high-intent HSA/FSA account-holders to your online store. Close to $175B is contributed to these tax-free accounts every year.
See increased conversion and upsell from customers who have money sitting in their HSA/FSA accounts. These are pre-tax dollars that have already been paid.
Enable shoppers to purchase using their health wallets directly from you rather than from third-parties. This enables positive brand loyalty and better ownership of your customer journey.
Since implementing Sika Health, a hydration therapy company has seen that shoppers who utilize HSA/FSA funds spend more than 116% more in their baskets compared to regular credit/debit card shoppers. This company tells us this is due to their customers considering their HSA/FSA funds as “already spent” and are therefore looking to stock up on qualified items or upgrade to a higher-priced SKU to ensure their health funds are not lost. Sika supports merchants to create a commerce experience that supports easy payments, which in turn helps grow average order value.
A postpartum care company has experienced a 75% decrease in return rates from shoppers who pay with HSA/FSA funds, when compared with shoppers that spend with credit card and buy-now-pay-later methods. Sika Health's offering helps HSA/FSA shoppers to easily spend money that is often sitting idle in pre-tax benefit accounts. As a result, when shoppers spend with these accounts they are less likely to return the item since these are often "use-it-or-lose it" funds. Sika Health partners with merchants to ensure a seamless journey when spending these regulated health.
Returns without Sika Health
Returns with Sika Health
Our software directly integrates with your existing inventory management to update HSA/FSA product eligibility in real time.
We offer a secured, PCI compliant e-commerce payment gateway so that you can accept HSA/FSA payments directly at the point of sale.
We provide access to a healthcare consultation to obtain a Letter of Medical Necessity (if appropriate) for dual-purpose purchases like vitamins and fitness equipment - it’s like getting a doctor’s note right at checkout. LEARN MORE
Get listed in our premier brand marketplace to help drive traffic to your store. That way HSA/FSA shoppers can discover your brand and know how easy it is to spend their unused funds with you.
Easily handle mixed eligibility carts by accepting multiple payment methods for an order via a single, seamless payment experience.
Sika Health makes the entire process of accepting HSA/FSA payments simple and easy. When you install the Sika Health payment method, your customers can pay using their HSA/FSA debit cards right away.
We work with many retailers who previously processed HSA/FSA cards on their own but made the switch to Sika for a more seamless customer experience. When merchants accept HSA/FSA funds, their customers can shop with HSA/FSA cards without worrying about purchase eligibility. In the event that an HSA/FSA administrator requests additional substantiation, Sika will be there to support your customers.
Compliance is the backbone of our offering. As a SIGIS member and Integrated Payment Provider, we help merchants navigate the latest industry standards to ensure proper certifications to accept HSA/FSA funds. When merchants compliantly accept HSA/FSA funds, their customers can shop with HSA/FSA cards without worrying about purchase eligibility. In the event that an HSA/FSA administrator requests additional substantiation, Sika will be there to support your customers.
From mattresses to skincare, supplements to fitness equipment, there’s a slew of products that shoppers can purchase with their HSA/FSA funds. Sika Health’s team of medical and legal experts work with appropriate authorities to determine the eligibility of the products in your portfolio on an ongoing basis. This is all part of our offering.
Sika Health works with many e-commerce platforms out of the box such as Shopify and WooCommerce. If you have a Custom checkout, we offer white-glove installation as well. Whatever your needs, we will help you be successful.
Sika and its partner retailers endeavor to provide high transaction authorization rates for HSA and FSA shoppers. However, some HSA and FSA plans are not currently configured to accept charges from certain retailers based on the retailers’ Merchant Category Code, meaning that cards issued by those plans may be declined for eligible transactions. Sika is working with plan administrators to address this for a better customer experience. In the meantime, please pay for your purchase with your debit or credit card and use your receipt to file for reimbursement.